Managed IT
Monthly IT management for your office, priced per computer.
- Monitoring and patching
- Microsoft 365 administration
- Business-hours support
- Security and backup by plan
AI and automation,built by security experts.
Managed IT for your office, AI and automation for the work that eats your day, and security advice from people who have run it at enterprise scale. One firm for Northwest & Central Ohio and Southeast Michigan.
0+
years in enterprise security
0
compliance frameworks
0
business day to hear back from a real person
Built on
AI platforms your business can trust
ClaudeAnthropic
ChatGPTOpenAI
CopilotMicrosoft
GeminiGoogle
PerplexityPerplexity AI
GrokxAI
Meta AIMeta
DeepSeekDeepSeek
n8nn8n GmbH
Built to
Frameworks your auditors recognize
SOC 2
An independent audit of how you protect customer data, the report buyers and partners ask to see.
What we do
Three ways we help: IT, AI and security.
Keep everyday IT running, put AI to work on a real process, and make security decisions with someone who has done it at enterprise scale. One firm, one team, all three covered.
AI & Automation
Practical AI, built into the way your business actually runs.
- Custom AI agents
- Microsoft Copilot deployment
- Workflow automation
- Document intelligence
Cybersecurity
Security advice you can act on, grounded in enterprise experience.
- Virtual CISO (vCISO)
- Security assessments
- Compliance program support
- Cloud security reviews
Where to start
Start with what is in the way today.
Most businesses come to us with one specific problem. Here is where each one lands, and what happens next.
If this sounds familiar…
Nobody really owns the computers. Updates happen when someone remembers, the office manager is the help desk, and a failed laptop costs a day.
Start here
Managed IT: monitoring, patching, accounts and business-hours support on a monthly plan priced per computer.
Explore Managed ITIf this sounds familiar…
A manual process is eating hours every week. Re-keying orders, chasing documents, copying between systems that should already talk to each other.
Start here
AI & Automation: we scope one process, build the fix, and secure it as part of the same job.
Explore AI & AutomationIf this sounds familiar…
A security decision needs to be made well. An insurance questionnaire, a compliance requirement, or a vendor pitch nobody can evaluate.
Start here
Cybersecurity advisory: assessments, planning, and vCISO leadership grounded in enterprise experience.
Explore CybersecurityIf this sounds familiar…
You already have an IT provider. And only need the AI or the security piece.
Start here
Keep them. We coordinate AI and advisory work with whoever supports you now, and say so up front.
How that worksThree service lines, one team accountable for the result. Start with whichever one is in the way today.
How we work
The same approach across every engagement.
A clear path from where your business is today to AI and security that actually fits.
01
Assess
We start by understanding where your business actually is today: current systems, workflows, security posture, and where AI or automation can move the needle. No generic playbooks.
02
Plan
We design a roadmap tailored to your business: what to build, what to integrate, what to secure first, and the order that makes sense. Written in plain English, not jargon.
03
Build
We deliver. AI agents, automation workflows, security programs, whatever the engagement requires, built in-house with security baked in from the first line of code.
04
Support
We stay engaged after launch, security advisory and ongoing improvements as your business and the technology around it keep evolving.
Our Story
An AI-led firm, grounded in security.
Ridgepoint Technologies keeps everyday IT running for small and mid-sized offices, puts AI and automation to work on real business processes, and advises on security with discipline drawn from decades of leading security programs at enterprise scale.
One team does all three. We manage the computers, build the systems, write the code, and sit across the table as a trusted advisor, combining hands-on engineering with the strategic security perspective most growing businesses can’t hire full-time.
Founded by a 25-year security leader
Built on enterprise experience leading security programs at a Fortune 500 brand and a publicly traded technology company: now focused on helping growing businesses adopt AI without inheriting new risk.
- Years in enterprise security
- 25+Years in enterprise security
- Firm for AI and cybersecurity
- 1Firm for AI and cybersecurity
- Pressure, ever
- 0Pressure, ever
AI and automation, built by security experts.
ridgepoint: capability mosaic
WORKFLOW
invoice-processing · 4.2s
CHAT
Draft Q3 renewal
Done. 1 pricing flag.
Show the flag
Line 4: 8% over cap
BUILD & SHIP
✓agent build · 24s
✓tests · 142 passed
✓security scan · clean
✓secrets check · ok
→shipped to review
CYBERSECURITY
✓PII redacted before LLM call
✓Audit log signed
✓Sandboxed execution
✓API key vaulted
!Output requires review
What we do
- AI AGENTS
- AUTOMATE
- BUILD
- SECURE
- ASSESS
- ADVISE
Questions
Common questions
A few things people ask before they reach out. Have a different one? Just ask.
Ridgepoint is a Northwest Ohio technology firm with three service lines: managed IT for small and mid-sized offices, AI and automation projects, and cybersecurity advisory. The same team handles all three, so the people who keep your computers running are the ones who build your automation and advise on security. It is grounded in 25+ years of enterprise IT and security leadership.
Yes. Managed IT covers monitoring, patching, Microsoft 365 administration, security, backup and business-hours support for offices with roughly 3 to 20 computers in and around Toledo. It is priced per computer per month, from $60 to $120 depending on the plan and the size of your office, with no base price and no minimum.
Managed IT is offered to offices in and around Toledo and Northwest Ohio, where being local matters. AI and cybersecurity advisory work serves businesses across Northwest and Central Ohio and Southeast Michigan, and much of it is done remotely, so the region defines where we know the local landscape, not a hard limit.
Managed IT is a monthly plan priced per computer, with the full rate card published on the site. AI projects and security assessments are scoped and quoted as fixed projects. Ongoing security advisory is usually a monthly retainer sized to your business. The best starting point is a short conversation about what you are trying to solve.
Contact
Have something you want to talk through?
Tell us what needs attention: everyday IT for your office, an AI idea, or a security question. Every engagement starts with a conversation. No pitch, no pressure, just a working session to see if there’s a fit.
Want a person to follow up?
Leave your name and email: a real person replies within one business day, and your chat with Neo comes along.
We never share your information.
Response Time
Within one business day
Phone
419-574-4988Service Area
Northwest & Central Ohio and Southeast Michigan
NeoOnline
Ridgepoint’s AI assistant, a person reviews every chat
Hey, I'm Neo, Ridgepoint's assistant. What brings you here today? IT support for your office, putting AI to work, a security question, or something you're still sizing up?